The water is deeper than about an inch
Before materials deteriorate further, about an inch is the practical ceiling for a wet vacuum, and that is for clean water.
Clean, gray, and contaminated water
Puerto Rico
Our property-protection team extracts sewage water, removes unsalvageable materials, and cleans and sanitizes the affected area before structural drying.
Signs to look for
With damage contained, if you notice any of these problems, call us before water has more time to spread into nearby materials.
Before materials deteriorate further, about an inch is the practical ceiling for a wet vacuum, and that is for clean water.
As our controlled response continues, toilet paper, wipes and waste solids clog a standard submersible pump within minutes.
With damage contained, if the route from the wet area to the door runs over carpet, wood or a living room, the removal is the moment contamination spreads.
With damage contained, the question of where the water goes is settled before extraction starts, not during.
With damage contained, removing water from a space that is still receiving it wastes the effort.
As our controlled response continues, low clearance spaces have no floor drain, poor access and a vapor barrier that traps liquid in pockets.
What happens
Our property-protection team adjusts the work to what got wet, how far the water traveled, and which materials can be saved.
With damage contained, power to the area is switched off from a dry location before a crew enters.
To protect the property, we identify where the contaminated water is going first.
Before materials deteriorate further, before anything is carried out, the route from the wet area to the truck is covered with sheeting or corrugated floor protection and marked as one way.
With damage contained, the affected area is closed off and a doffing station is set at the edge, where personal protective equipment comes off and goes into sealed waste bags.
As our controlled response continues, clear liquid can be moved with a submersible pump, while water carrying solids needs a trash pump or a solids handling pump that will pass debris.
To protect the property, once the depth is below what a pump can lift, extraction moves to a truck mounted extractor or a self contained unit with a sealed waste tank.
Talk with a restoration specialist
Describe the source, the impacted rooms, and when you first noticed the damage.
What to expect
As our controlled response continues, here is how we usually handle sewage water removal near Puerto Rico.
As our controlled response continues, depth and whether there are visible solids decide which pumps come on the truck.
Your callWith damage contained, all water use in the building stops, including anything on a timer such as a washing machine or a water softener.
+5 minutesWith damage contained, young children, pets, older adults and anyone whose immune system is compromised stay clear of the affected space and of the route out.
+10 minutesTo protect the property, do not use a shop vacuum, a mop or a squeegee, and do not push water toward a drive or a drain.
+15 minutesWith damage contained, on arrival a crew measures the depth, records the conditions with photographs, and confirms where the water will be discharged or hauled.
On arrivalAs our controlled response continues, floor protection goes along the route, sealed work area closes the affected area, and the doffing station is set at the boundary.
First hour on siteBefore materials deteriorate further, pumps sized for the material move the standing volume into sealed tanks or to the agreed discharge point.
First hours on siteUnderstanding the cost
With damage contained, we explain the recommended work and price before you approve the job. With damage contained, these examples show what may change the estimate.
| Common situation | What the estimate may include | Typical range |
|---|---|---|
| Sealed extraction and disposal of sewage water, one bathroom or utility room | Before materials deteriorate further, national estimate for removal only. As our controlled response continues, cleaning, disinfection and drying are separate stages. | $600 to $1,800 |
| Sealed pump out and extraction, two to four inches of sewage over a basement floor | Before materials deteriorate further, national estimate for removal only, including solids handling and controlled disposal. | $1,500 to $4,000 |
| Sewage water removal priced by affected area | To protect the property, national estimate for contaminated water work. Before materials deteriorate further, used when the full sequence of removal, cleaning and drying is priced together. | $7 to $15 per square foot |
| Contaminated waste hauling to a controlled disposal point, per sealed liquid tank load | Before materials deteriorate further, national estimate per sealed tank load. As our controlled response continues, distance to an approved disposal point drives the spread. | $200 to $600 |
| Standby pump plus monitoring while inflow continues, per day | To protect the property, national estimate for equipment left on a float switch with return visits until the source is fixed. | $150 to $350 |
| After hours or overnight dispatch charge | As our controlled response continues, national estimate for an out of hours start. As our controlled response continues, you are told the figure before a crew leaves. | $100 to $400 |
Volume and depth of standing water
As our controlled response continues, a shallow film over a bathroom floor is a wand job.
How much of it is solids
Before materials deteriorate further, liquid moves quickly and solids do not.
Distance and difficulty of the route out
Before materials deteriorate further, a walkout basement with a truck at the door is fast.
Where the water can legally be discharged
As our controlled response continues, a sanitary sewer cleanout on the property, where discharge to it is permitted, is the cheapest route.
Protection of the areas we pass through
With damage contained, sheeting, corrugated floor protection, tack mats and doorway guards are consumed on every job. With damage contained, a short protected route is cheap.
Saturated soft goods that have to be extracted before removal
Before materials deteriorate further, carpet and padding are extracted in place so they can be carried without dripping.
Why timing matters
As our controlled response continues, water can keep moving into nearby materials even when the surface looks dry.
With damage contained, boots, dripping carpet and dragged hoses carry material into hallways, stairs and living rooms. To protect the property, those areas then need cleaning that was never in the original protection plan.
As our controlled response continues, storm systems usually run straight to a creek, a river or a lake with no treatment at all.
With damage contained, it is not built for volume and it is not built for contaminated water, so it clogs, it aerosolizes what it does pick up, and it becomes contaminated equipment sitting in your garage.
As our controlled response continues, bacterial load rises quickly in warm still water and the smell follows it.
Helpful service information
To protect the property, start with the short explanation. As our controlled response continues, open a card if you want a little more detail.
With damage contained, contaminated liquid moves from the floor into a closed waste tank without being sprayed, aerosolized or exposed to the room.
With damage contained, sealed extraction is the phrase that separates this work from ordinary pumping. With damage contained, contaminated liquid moves from the floor into a closed waste tank without being sprayed, aerosolized or exposed to the room.
Before materials deteriorate further, contaminated water is contained and taken to controlled disposal.
Before materials deteriorate further, where the water goes is a decision with legal weight, and it is made before extraction starts.
As our controlled response continues, the affected area is contained and a single one way route is established, covered with sheeting or corrugated protection.
As our controlled response continues, protecting the unaffected parts of a building is a removal problem more than a cleaning problem, because removal is when material travels.
Help near you
Choose your area below, or call (844) 606-0362 and describe what happened.
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Get a Quote: (844) 606-0362Common questions
Before materials deteriorate further, two reasons. With damage contained, about an inch is the practical limit for a wet vacuum even with clean water, so it cannot handle the volume.
To protect the property, to a sanitary sewer cleanout on the property where discharge to it is permitted, or hauled off in sealed tanks to a controlled disposal point.
Before materials deteriorate further, storm drains usually discharge straight to a creek, river or lake without treatment. Before materials deteriorate further, putting sewage into one is an environmental discharge and can carry penalties for the property owner.
With damage contained, pumps take what will pass and the rest is scooped and squeegeed by hand into sealed containers.
To protect the property, the route from the wet area to the truck is covered with floor protection and run as a single controlled path.
To protect the property, a small hard surfaced room is usually a few hours. As our controlled response continues, several inches over a basement floor with solids and saturated carpet commonly takes most of a day.
With damage contained, a bathroom or utility room commonly runs 600 to 1,800 dollars nationally for removal alone.
Talk with a restoration specialist
Describe the source, the impacted rooms, and when you first noticed the damage.
Areas we serve
Our property-protection team inspect and protect homes, businesses, and managed properties throughout Puerto Rico and nearby communities.
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