Water appeared in two or more separate places
To protect the property, that means multiple breaches or one breach feeding several paths.
Source of the water
Puerto Rico
Our property-protection team extracts stormwater, removes debris and contaminated materials, and dries the building after rain-driven or surface flooding.
Signs to look for
With damage contained, if you notice any of these problems, call us before water has more time to spread into nearby materials.
To protect the property, that means multiple breaches or one breach feeding several paths.
Before materials deteriorate further, wind driven rain enters an opening at volume, not a trickle.
With damage contained, wind lifts shingles and rain follows the same direction it came from. Before materials deteriorate further, the wet ceiling is usually on the side the storm hit.
To protect the property, torn cladding gives sideways rain a direct path into the wall assembly.
With damage contained, vents are designed for air, not for horizontal water. With damage contained, after a high wind event they are one of the most common ways water reaches an attic.
As our controlled response continues, that is water at grade rather than rain from above, and it is a different peril on your policy.
What happens
Our property-protection team adjusts the work to what got wet, how far the water traveled, and which materials can be saved.
With damage contained, power to the affected area goes off before anyone enters.
Before materials deteriorate further, we walk every elevation and the roof line and list each opening: roof breach, broken window, torn siding, failed soffit, gable vent, garage door.
With damage contained, openings get covered and sealed so the next band of weather does not add a second loss.
To protect the property, rain that entered through a wind created opening and water that rose at grade are documented as different events.
As our controlled response continues, submersible pumps move the bulk from a flooded level and a truck mounted extractor pulls water from carpet and hard floors.
Before materials deteriorate further, sideways rain loads assemblies that look untouched from the room. To protect the property, we read them with a moisture meter and open what holds water.
Talk with a restoration specialist
Describe the source, the impacted rooms, and when you first noticed the damage.
What to expect
Before materials deteriorate further, here is how we usually handle storm water removal near Puerto Rico.
With damage contained, roof, window, wall, door or up from the ground, and whether it is still coming in.
Your callWith damage contained, stay out of standing water and away from downed limbs and wires.
+10 minutesAs our controlled response continues, board up stock, tarp, submersible pumps and extraction gear travel on the same truck.
+15 minutesWith damage contained, power is confirmed off, hazards are marked, and we walk the building to list every opening.
On arrivalAs our controlled response continues, openings are boarded or tarped so the next band of rain stays outside.
First hour on siteAs our controlled response continues, pumping and extraction run alongside removal of storm debris and sediment.
First hours on siteBefore materials deteriorate further, padding, saturated insulation and swollen composite cabinet and vanity bases come out, photographed on the way to the container.
Same day or nextUnderstanding the cost
With damage contained, we explain the recommended work and price before you approve the job. With damage contained, these examples show what may change the estimate.
| Common situation | What the estimate may include | Typical range |
|---|---|---|
| Emergency board up, per window or door opening | With damage contained, national estimate per opening, materials and labor, on the first visit. | $75 to $250 |
| Emergency board up and tarping to close a damaged building envelope | As our controlled response continues, national estimate for several openings plus a roof tarp. To protect the property, height and pitch drive the spread. | $500 to $2,500 |
| Basement storm water pump out and extraction, water only | With damage contained, national estimate for removal without demolition, same band as any outdoor water pump out. | $600 to $2,500 |
| Storm water removal and drying, one level, rain through a breach | As our controlled response continues, national estimate for clean rain in ceilings, walls and flooring with three to five drying days. | $2,500 to $8,000 |
| Storm flooding at grade, one level with a flood cut and disposal | As our controlled response continues, national estimate including removal, cleaning, disinfection, disposal and drying. | $4,000 to $12,000 |
| Storm water cleanup priced by affected area, water that came from outside | Before materials deteriorate further, national estimate covering removal, cleaning, disinfection and drying. | $7 to $15 per square foot |
| Storm debris removal and disposal, per container load | As our controlled response continues, national estimate per container of storm debris, soaked material and unsalvageable contents. | $400 to $900 |
| After hours or overnight dispatch charge | With damage contained, national estimate for nights, weekends and holidays, billed once rather than per hour. | $100 to $400 nationally |
How many openings have to be closed
As our controlled response continues, board up is priced per opening and tarping by roof area and pitch.
Where the water came from
As our controlled response continues, clean rain through a breach is a straightforward drying job.
Depth and area affected
Before materials deteriorate further, a wet room on the wind side is a different job from a lower level with a foot of water.
How many assemblies are wet
As our controlled response continues, storms often wet ceilings, walls and floors in the same room.
Finished or unfinished space
As our controlled response continues, bare block and slab clean up quickly. With damage contained, once flooring, framed walls, insulation and trim are involved, the job adds removal and rebuild.
Storm debris and disposal volume
As our controlled response continues, yard debris, blown material and soaked contents go out as waste.
Why timing matters
As our controlled response continues, water can keep moving into nearby materials even when the surface looks dry.
As our controlled response continues, storms travel in lines and the second cell often arrives within hours.
With damage contained, people close the obvious hole and miss the gable vent or the torn soffit.
With damage contained, limbs and blown material hold water and add weight to an already damaged deck.
With damage contained, rain in a ceiling is clean water.
Helpful service information
To protect the property, start with the short explanation. As our controlled response continues, open a card if you want a little more detail.
As our controlled response continues, the first is wind driven rain, which is rain moving sideways fast enough to defeat details built for water falling down.
Before materials deteriorate further, storms get water inside two completely different ways, and telling them apart is the whole job.
To protect the property, board up covers broken glass and forced openings so the next band of rain stays outside.
With damage contained, closing the building envelope is the part of storm work that saves the most money, and it has to happen first.
Before materials deteriorate further, a storm that wets flooring only is a light load.
With damage contained, the drying plan changes with how many assemblies got wet. Before materials deteriorate further, a storm that wets flooring only is a light load.
Help near you
Choose your area below, or call (844) 606-0362 and describe what happened.
You may also need
Our property-protection team provides urgent floodwater extraction, debris removal, moisture property check, and drying when fast action is needed.
Get a Quote: (844) 606-0362Our property-protection team extracts floodwater and checks contamination, hidden moisture, and affected materials before cleaning and structural drying begin.
Get a Quote: (844) 606-0362Our property-protection team finds the affected area below a roof leak and dries ceilings, walls, insulation, flooring, and hidden cavities.
Get a Quote: (844) 606-0362Our property-protection team removes stormwater, debris, and contaminated materials after hurricane flooding, followed by cleaning, moisture control, and structural drying.
Get a Quote: (844) 606-0362Our property-protection team removes flash-flood water, mud, and debris, then cleans and dries affected areas exposed to outdoor contamination.
Get a Quote: (844) 606-0362Our property-protection team pumps out basement water, removes contaminated debris, and dries floors, walls, framing, and contents below grade.
Get a Quote: (844) 606-0362Our property-protection team pumps out water after sump-pump failure, cleans the affected area, and dries basement or crawl-space materials.
Get a Quote: (844) 606-0362Our property-protection team removes water, debris, and damaged materials, then cleans and dries the property after indoor or outdoor flooding.
Get a Quote: (844) 606-0362Common questions
To protect the property, nationally, one level with rain through a breach usually runs about $2,500 to $8,000.
As our controlled response continues, it depends on how the water got in. With damage contained, rain entering through an opening the wind made is normally covered by your homeowners policy.
To protect the property, wind damage is the broken opening and the rain that came through it. Before materials deteriorate further, flood damage is water that arrived at grade level from outside.
As our controlled response continues, we do emergency board up and tarping as part of the water job, because leaving the building open costs you a second loss.
As our controlled response continues, we walk every elevation and the roof line and list each opening before drying starts.
Before materials deteriorate further, it depends on the path it took. With damage contained, rain that came straight through a roof or window is clean water at first.
To protect the property, you can handle a small amount of clean rain on a hard floor. To protect the property, a shop vacuum handles about an inch and no more.
Talk with a restoration specialist
Describe the source, the impacted rooms, and when you first noticed the damage.
Areas we serve
Our property-protection team inspect and protect homes, businesses, and managed properties throughout Puerto Rico and nearby communities.
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